License issues

What are restrictions for demo version?
You are able to work without any restrictions only with one client computer.

What are restrictions for the trial version?
You are able to work without any restrictions with 50 clients' computers for no more then for 2 weeks.

How are licenses spent?
The total number of simultaneous unique connections of clients to the server is licensed.
Connection uniqueness is a pair of "domain+username" (or "PC name+username" if there is no domain) of a user session when working on a PC with the client part installed (if the PC is turned off, the license is not consumed).
For example, if a user is logged in simultaneously on two PCs (with clients installed on them) under the same login, then these two connections will only use one license, not two!
It also doesn't matter if the client is installed on a terminal server or a regular workstation, however, an inactive (disconnected) terminal session is taken into account in the same way as an active one.
The licenses are competitive and are not tied to hardware or PC names, user logins.
Thus, if the total number of concurrent unique connections exceeds the number of licenses in the license key by N, monitoring data from the remaining N-connections will not be saved to the database and will not be reflected in the reports. It is impossible to say exactly what these N-connections will be, they can change constantly over time when the remaining connections to the server are reconnected.

How fast will I receive the key after payment?
It depends from the payment method. Usually it happens within one working day. You can find more details in the manual which is sent after ordering.

Will I receive license agreement in the hard copy about legal purchase?
Yes, of course. It is issued in accordance with your needs.

Is it possible to buy more licenses to already purchased?
Of course. While filling in order form select "To buy more".

Do incoming updates free of charge?
Yes, but only within one version N.xx

Whether MSSQL_Express, PostgreSQL and MySQL are free of charge?
Yes, they are.

v10.00 (build: Dec 11 2023)
Introduction +Software suite structure +Software suite installation +Software suite uninstall +Software suite update +Global settings +Other -FAQ License issues General questions Technical questions +Technical support	License issues What are restrictions for demo version? You are able to work without any restrictions only with one client computer. What are restrictions for the trial version? You are able to work without any restrictions with 50 clients' computers for no more then for 2 weeks. How are licenses spent? The total number of simultaneous unique connections of clients to the server is licensed. Connection uniqueness is a pair of "domain+username" (or "PC name+username" if there is no domain) of a user session when working on a PC with the client part installed (if the PC is turned off, the license is not consumed). For example, if a user is logged in simultaneously on two PCs (with clients installed on them) under the same login, then these two connections will only use one license, not two! It also doesn't matter if the client is installed on a terminal server or a regular workstation, however, an inactive (disconnected) terminal session is taken into account in the same way as an active one. The licenses are competitive and are not tied to hardware or PC names, user logins. Thus, if the total number of concurrent unique connections exceeds the number of licenses in the license key by N, monitoring data from the remaining N-connections will not be saved to the database and will not be reflected in the reports. It is impossible to say exactly what these N-connections will be, they can change constantly over time when the remaining connections to the server are reconnected. How fast will I receive the key after payment? It depends from the payment method. Usually it happens within one working day. You can find more details in the manual which is sent after ordering. Will I receive license agreement in the hard copy about legal purchase? Yes, of course. It is issued in accordance with your needs. Is it possible to buy more licenses to already purchased? Of course. While filling in order form select "To buy more". Do incoming updates free of charge? Yes, but only within one version N.xx Whether MSSQL_Express, PostgreSQL and MySQL are free of charge? Yes, they are.
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