In this article, you’ll discover 10 best employee experience solutions revolutionizing workplace engagement in 2025.
Together with employee engagement, employee experience is a concept that directly impacts an organization’s relationship with its employees. Employee experience is built over all the different phases in the employee journey, from onboarding to training and even during the so-called offboarding phase, when they leave the organization.
It requires going into details and utilizing holistic employee experience software to streamline the granular aspects efficiently. This helps to foster engagement and build an excellent employee experience. Capturing real-time employee feedback through surveys and pulse checks is crucial for understanding staff needs and driving actionable changes, ultimately enhancing employee engagement and satisfaction and thus boosting employee productivity. This benefits organizations as well, with a corresponding boost in growth and profitability.
With today’s article, we’re going to explore the world of employee experience software (the technology supporting a positive employee experience), highlighting its functionality and benefits, and with that understanding, evaluate ten most popular EXPs available in the market.
What Is Employee Experience Software?
First, we need to answer the question of what is employee experience? Generally speaking, this concept encompasses the way an employee perceives the organization subjectively during their tenure there.
Employee experience software (employee experience platform, EXP), therefore, is a centralized solution for streamlining the interaction between business and its employees. It provides unbiased view of employee activity at work, equips specialists with resources and tools to perform their duties, and fosters team communication and collaboration during the entire employee lifecycle – from recruitment to eventual offboarding.
Acting as somewhat of a bridge between HR and workforce, employee experience software provides real-time insights into employee work patterns, allowing management to address concerns efficiently and improve the overall business environment. By streamlining processes such as onboarding, employee recognition, and engagement tracking, these tools help organizations proactively shape a workplace where everyone can thrive, boosting employee productivity and positively impacting company profits.
What Essential EX Software Features Do You Need?
Employee experience software includes a comprehensive set of features that help boost employee engagement and satisfaction.
Here are just some of the key features employee experience software of your choosing should include:
- Employee feedback functionality (conducting surveys and polls in order to gather valuable employee insights and identify areas for improvement);
- Performance management options (streamlining performance reviews and one-on-one sessions with employees in order to offer meaningful feedback and facilitate conversations on employee development options);
- Communication channels (providing chat functionality and options for company announcements in order to enable seamless communication across departments and company locations);
- Onboarding modules (providing structured programs for new hires in order to ensure smooth transition into their roles and the company culture);
- Recognition system (rewarding employee achievements in order to foster a culture of appreciation and boost morale);
- Integration capabilities (offering integrations with existing HR solutions, collaboration tools, and employee monitoring software in order to ensure smooth data flow and create a cohesive user experience).
What Are the Benefits of Using an EXP?
Employee experience software is essential for managing a workforce and ensuring that both in-office and remote employees experience a positive, productive, and supportive work environment. Some of the benefits of using employee experience solutions include the following:
- Enhancing employee satisfaction through streamlining business processes, improving communication, and making company resources equally available to all employees, which empowers them to work more efficiently. When employees feel supported and have the tools necessary to succeed, their satisfaction and productivity increase as well.
- Ensuring an engaging work environment by fostering a sense of belonging and loyalty, which helps decrease employee turnover and improve retention rates. Retaining top talent will save organizations valuable resources like time and money for recruiting and onboarding new hires.
- Promoting company values and sharing success stories foster a sense of shared knowledge and community, which contributes to a more collaborative and positive company culture as a whole.
- Automating routine tasks like onboarding and employee assessment frees up valuable HR resources to focus on more strategic initiatives, such as developing talent management programs or implementing new employee wellness initiatives.
- Enabling informed decision-making through collecting data that provides insights into employee sentiment, engagement, and performance. Employee experience can be continuously refined with the help of using such valuable data regarding HR processes, training initiatives, and employee wellbeing programs.
- Ensuring personalized development opportunities for employees to take charge of their growth, which leads to increased job satisfaction and a sense of professional fulfillment.
- Streamlining communication channels using employee experience platforms improves the flow of information, ensuring that updates, announcements, and important messages reach every corner of the organization in a prompt manner.
Positive employee experiences can increase employee motivation. Recognition programs, effective communication channels, as well as opportunities for growth and employee development increase employee engagement. When employees feel valued, informed, and empowered to reach their full potential, they are more likely to take ownership of their work.
How Do You Choose Employee Experience Software?
Choosing the right employee experience software doesn’t have to be overly complicated. All you need is to consider several factors, including the following:
- Organizational needs. Identify your specific needs and pain points and prioritize the solution that gives you the ROI you need while enhancing employee experience.
- Ease of use. Choose a user-friendly and intuitive platform for both technology-savvy and non-technical employees to ensure widespread adoption.
- Scalability. Take into account potential future growth and choose a platform that can scale to accommodate additional users and evolving needs.
- Customization. Consider a platform that allows teams to customize the interface to suit their preferences and brand identity.
- Integration capabilities. Ensure smooth integration with existing third-party apps to create a unified user experience.
- Security and compliance. Make sure the platform adheres to industry-standard security protocols to protect sensitive employee information and complies with the rules and regulations of your jurisdiction.
- Mobile accessibility. Choose the solution that allows for smartphone and tablet usage.
- Customer support. Check to make sure that the vendor offers robust support as well as training assistance after the purchase.
- Reporting functionality. Ensure you will get the specific insights you need from the analytics the software provides.
- Cost-effectiveness. Choose a platform that has a good balance of its variety of features and a price point that aligns with your budget.
Top 10 Best Employee Experience Software
There is quite a plethora of employee experience platforms available in the market, all specializing in different areas. Consider the list of some of the leading solutions we’ve compiled to identify the right fit for your organization.
1. Jira Service Management – best for managing employee experience overall
Jira Service Management extends the functionality of popular project management software Jira and empowers businesses to ensure a superior employee experience by streamlining interactions and automating tasks. Integrations with other products, such as Confluence and Atlas, create smooth information flows and service processes.
In addition, it generates reports that provide valuable insights into employee service requests for HR teams to analyze these requests regarding request volume, successful onboarding completion rates, and team workload. This data helps managers identify areas for improvement, optimize internal processes, and enhance the employee experience.
2. Qualtrics EmployeeXM – best for automation
Qualtrics EmployeeXM automates tasks across the employee lifecycle, from streamlining survey distribution to triggering targeted actions based on responses, freeing up HR specialists’ time to focus on strategic initiatives and personalized employee engagement.
The platform also leverages automation to ensure timely feedback analysis and reporting, which enables managers to make data-driven decisions and continuously improve the employee experience.
3. Vantage Circle – best for driving collaboration
Vantage Circle is an employee experience tool that drives collaboration, employee wellbeing, and workplace productivity. With its help, managers can monitor employee recognition programs that enhance employee engagement and make individuals feel valued within the workforce.
The tool also allows users to manage key employee milestones and appreciate each other’s achievements. It also implements real-time interactions and helps conduct surveys for enhanced communication and feedback analysis.
4. Lattice – best for performance management
Lattice integrates employee engagement with continuous performance management into a people management platform, streamlining performance management and employee development through centralized goal setting, performance reviews, and feedback mechanisms. This fosters a culture of continuous feedback, inviting managers to provide ongoing coaching and development opportunities for their teams.
The solution empowers employees by providing help with creating individual development plans aligned with company goals and equipping them with the tools to take ownership of their career growth.
5. Workday – best for streamlining HR processes
Workday is a powerful human capital management tool that unites core HR processes and performance management within a single platform, thus eliminating data silos and manual tasks. It enables faster onboarding times, improved accuracy in payroll processing, and more efficient employee time tracking and performance monitoring.
In addition, the tool offers customizable dashboards, predictive analytics, and employee engagement features, with real-time employee engagement analytics that help managers identify employees’ specific needs and requirements. The platform’s cloud-based architecture allows for easy access and scalability, making it a reliable and robust option for ensuring a comprehensive approach to employee experience.
6. Motivosity – best for employee encouragement
Motivosity helps manage employee experience through the lens of employee recognition and rewards. Additionally, it helps improve managers’ experience, which has a trickle-down effect on the entire team. The tool also provides insights concerning employee rewards and recognition to help with appraisals.
Even more, the platform provides the functionality to analyze employee sentiment, understand fluctuations granularly, and take appropriate action and easily integrates with other HR software solutions.
7. Bonusly – best for employee recognition
Bonusly is a peer-to-peer platform that focuses on cultivating a culture of appreciation and recognition.
Offering an easy-to-use interface focused on social engagement, the tool encourages frequent recognition, fosters community, and reinforces positive behaviors that align with company values. Additionally, it provides managers with modern tools for performance management that help unlock full potential of employees with ongoing check-ins, feedback, goals, and performance conversations.
8. Culture Amp – best for employee engagement
Culture Amp is a People & Culture platform that uses a data-driven approach to improve employee engagement, retention and performance. It offers features designed to gather employee feedback through surveys, analyze sentiment, identify key drivers, and track engagement metrics over time. The tool allows businesses to cross the gap between insights and actions with personalized dashboards for individuals, managers, and leaders that provide a clear understanding of employee sentiment and pinpoint areas for improvement.
The software provides a plethora of action planning tools that facilitate the creation and implementation of targeted initiatives to address employee concerns and boost overall engagement.
9. 15Five – best for tracking employee progress
15Five is a talent management platform that focuses on performance monitoring and helps managers identify areas for employee experience enhancement by tracking employee progress.
The tool can also be used to identify objectives and key results (OKRs), gather relevant feedback from key individuals to help manage employee performance, as well as to monitor employees with the help of the AI-powered assistant.
10. Blink – best for internal communication
Blink is an excellent mobile-first platform for driving internal communication and collaboration, which centralizes communication channels using features like a personalized news feed with relevant updates, real-time instant messaging for quick exchanges, and a central hub for easy access to files and shared resources.
The focus of the software on mobile accessibility stimulates a sense of collaboration and engagement in workforce, ensuring employees stay connected and informed regardless of location.
Comparison Chart of Top EX Solutions
In Lieu of a Conclusion
Employee experience software offers an innovative way to elevate the employee journey, helping streamline internal communication, promote team collaboration, and prioritize employee wellbeing.
While there’s quite a number of excellent employee experience platforms available in the market, with today’s article we’ve aimed to compile a list of the most popular ones equipped with valuable features. When choosing one of these tools, understand your particular organizational requirements and needs, and most importantly, take into account unique requirements of your employees, which can depend on factors like the level of their experience, working preferences, how technology-savvy they are, etc.
Finally, keep in mind that the key to success is in utilizing these platforms as integral parts of a comprehensive employee monitoring strategy.